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FAQ

Frequently Asked Questions

FAQs

Here are some commonly asked questions, answered to put your mind at ease

If you are already our customer, you can login to your account by clicking on ‘login’ button on top right corner at home page. Once logged in to your account you can follow easy to follow steps to send money.

If you are a new customer, simply sign up free by clicking on ‘sign up’ button on top right corner at home page and follow easy steps to get registered with us. Once registered you can send money by following easy steps.

You can download our app as well to access all these facilities on the go.

Depending upon whether you are sending money for the first time or it is just another regular transaction the receiver can receive money in minutes, same day or latest the next working day (including Saturdays)

You can make a bank transfer online. Or you can use your debit card to make a payment when you are at customer counter in our office. We accept cash as well at customer counter in our office.

Use our mobile app to:

  • Find an agent: Get maps and directions to our locations
  • Estimate prices: Compare Prices
  • Track a transfer: Get the current status of your transaction.

We use a variety of techniques to protect the confidentiality of your personal information, we are registered with ICO for data protection.

Still have a question?

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